Legal

Terms of Service

Last updated: 1 January 2025

1. Acceptance of Terms

By accessing or using the Unique & U website and placing orders, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, please do not use our services.

2. Eligibility

You must be at least 18 years of age to create an account and make purchases on Unique & U. By using our services, you confirm that you meet this requirement. We reserve the right to refuse service to anyone for any reason.

3. Account Responsibilities

When you create an account with us, you are responsible for:

  • Maintaining the confidentiality of your account password.
  • All activities that occur under your account.
  • Providing accurate, current, and complete information.
  • Notifying us immediately of any unauthorized use of your account.

We reserve the right to terminate accounts, refuse service, or cancel orders at our sole discretion.

4. Products and Pricing

We reserve the right to modify, discontinue, or update any product at any time without notice. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

  • Prices are subject to change without notice.
  • We are not liable for typographical errors in pricing.
  • In the event of a pricing error, we reserve the right to cancel the affected order and offer a refund.
  • Product images are for illustrative purposes; actual colour may vary slightly due to screen settings.

5. Orders and Payment

By placing an order, you offer to purchase a product at the stated price. We reserve the right to accept or decline your order for any reason, including but not limited to product unavailability, suspected fraud, or errors in product or pricing information.

  • Payment is processed securely via Cashfree.
  • We accept credit/debit cards, UPI, net banking, and other supported methods.
  • Your order is confirmed only after successful payment and stock verification.
  • You will receive an order confirmation email upon successful placement.

6. Shipping and Delivery

We ship across India. Delivery timelines are estimates and may vary depending on your location and courier partner. Unique & U is not responsible for delays caused by courier services, natural events, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

7. Returns and Refunds

Our return policy varies by product. Each product listing specifies whether it is returnable and the applicable return window. Items marked as non-returnable cannot be returned unless they are defective or incorrectly delivered. Please refer to our Return Policy for complete details.

8. Intellectual Property

All content on this website — including text, graphics, logos, images, product descriptions, and software — is the property of Unique & U and is protected by applicable Indian and international intellectual property laws.

  • You may not reproduce, distribute, or create derivative works without our express written permission.
  • Product images and designs may not be used for commercial purposes.

9. Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose or in violation of any regulations.
  • Attempt to gain unauthorized access to any part of our website or systems.
  • Submit false or misleading information in your account or orders.
  • Use our platform to transmit harmful, offensive, or spam content.
  • Resell products purchased from Unique & U without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Unique & U shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of data, loss of profits, or business interruption.

Our total liability for any claim arising from a purchase shall not exceed the amount paid for the relevant order.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, specifically including the Consumer Protection Act, 2019, and the Information Technology Act, 2000. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

12. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised terms.

13. Contact Us

For any questions regarding these Terms of Service, please contact us:

  • Email: support@stylehaven.in
  • Phone: +91 98765 43210
  • Address: Unique & U, Quroot Innovations Pvt Ltd, Mumbai, Maharashtra, India