Legal
Privacy Policy
Last updated: 1 January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This includes:
- Account information: name, email address, phone number, and password.
- Order information: billing and shipping address, payment details (processed securely via Cashfree), and order history.
- Communications: messages you send us via email, chat, or contact forms.
- Device & usage data: IP address, browser type, pages visited, and time spent on the site, collected automatically via cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending order confirmations and shipping updates.
- Manage your account and provide customer support.
- Send you promotional emails and offers (you can unsubscribe at any time).
- Improve our website, products, and services.
- Detect and prevent fraud and unauthorized transactions.
- Comply with legal obligations under Indian law, including the IT Act, 2000.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers: payment processors (Cashfree), shipping partners, and SMS/email service providers who assist us in operating our website and services.
- Legal compliance: when required by law or to protect our rights.
- Business transfers: in connection with any merger, sale, or transfer of assets.
4. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
5. Data Security
We implement industry-standard security measures to protect your personal data. Payment information is encrypted and processed by Cashfree — we do not store your card details on our servers. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Opt out of marketing communications at any time.
To exercise these rights, contact us at privacy@stylehaven.in.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@stylehaven.in
- Phone: +91 98765 43210
- Address: Unique & U, Quroot Innovations Pvt Ltd, Mumbai, Maharashtra, India